Cold Chain Express

  • About the Service

    This exclusive express delivery service relies on cold storage warehouses and professional packaging solutions to meet temperature control requirements of food in transit while ensuring prioritized loading and delivery.

  • Service Features

    Professional packaging and express delivery to ensure freshness of products: By leveraging professional packaging solutions, this one-stop cold chain express pickup and delivery service is provided to ensure freshness, cold insulation and safety of products.

  • Service Coverage

    The service is available in more than 300 cities in Chinese Mainland.

  • Transit Time

    No more than three days in general.

  • Service Pricing

    Initial weight (1 KG) + additional weight. The price may vary with flow directions.

  • Notice for Use

    Customer type: Only available to credit account customers who have signed the Logistics and Logistics Support Service Agreement (Master Contract) and the Terms for the Cold Chain Express Service.

    Consignment content: Processed food, and primary agricultural products (that can be transported in a refrigerated/frozen state or at room temperature). The single shipment weight shall not exceed 15 KG (packing material included) and multi-piece shipments are not allowed.

    Temperature range during transportation: Refrigerated storage; Frozen storage; Room temperature storage; Deep frozen storage.

    Customer qualification requirement: Customers need to provide a proof of qualification for the consignment content. For details, please consult local branches or dial 9533881.

  • Value-added Services

    SPP, COD, Individualized Packaging (delivery with recyclable heat preservation box)