Delivery Address Correction Service

  • Service Introduction

    SF provides both sender and receiver delivery address changing request for completing and/or changing the original delivery address. Specific standards for highly time sensitive and temperature-controlled fresh products are available.

    For details, please dial the customer service hotline at 95338 or contact local couriers. 

  • Service Features

    It relieves the worries of re-dispatching after shipping and saves the logistics cost for customers. 
    It provides customers with a more convenient acceptance service.

  • Service Coverage

    Chinese  Mainland , Hong Kong,Macao and oversea countries(Singapore, South Korea, Malaysia, Japan, Thailand, Vietnam, Mongolia, Indonesia, India, Cambodia, Myanmar, Brunei, the United Arab Emirates, Sri Lanka, Bangladesh, Pakistan,  Philippines, the United States, Canada, Mexico, Brazil, Australia, New Zealand, Russia, Chile, and EU 28 countries.). 

  • Charging Standard

    Domestic shipment: RMB/HKD 10/shipment for delivery within the same city;

    International shipment: RMB 70/ shipment/time.

    1. Please contact SF customer service hotline if you are requesting to change or correct the receiver’s address, and please note a fee is assessed for both services, once the shipment has been dispatched.

    2. Please note if the receivers address you provided is incorrect or incomplete as a result of delivery failure, a service fee is assessed for the additional cost incurred.

    3. For other currencies, please convert based on the exchange rate of the month at the place of address change.