Common Shipment Protection Plus (SPP)
  • Service Introduction

    If you choose SF’s SPP service, in the event of shipment loss or damage during the transportation process, SF will make compensation based on the declared value and damage rate, and the compensation amount shall not be higher than the actual loss of the shipment.

  • Service Features

    √   Guaranteed safety;

    √   Cost-effectiveness;

    √   Professional claim settlement

  • Service Coverage

    √   Mutual shipping within Chinese  Mainland or shipping to Hong Kong, Macau and Taiwan;

    √   Mutual shipping between Hong Kong, Macau and Taiwan or shipping to Chinese  Mainland;

    √  Shipping from Chinese  Mainland to Singapore, Malaysia, Japan, South Korea, Russia, and US.

  • Charging Standard

    √    Mutual shipping within Chinese  Mainland:

          a. Declared value of RMB 500 or blow: RMB 1 per shipment; Declared value of RMB 501-1000: RMB 2 per shipment;

          b. Declared value of RMB 1000 or above: SPP charge = Declared value * Standard service charge rate (5‰), rounded to an integer.

    √    Chinese  Mainland  to Hong Kong, Macau or Taiwan: SPP charge = Declared value * Standard service charge rate (5‰), rounded to an integer. The minimum charge is RMB 8.

    √    Chinese  Mainland to overseas: SPP charge = Declared value * Standard service charge rate (1%), rounded to an integer. The minimum charge is RMB 8.

    √     For SPP details of the shipments sent from Hong Kong, Macau and Taiwan, please consult local service points or call 95338.

  • Notice for Use

    For the following consignments, SF does not provide the SPP service:

    √    Illegal or prohibited goods;

    √    Fragile items: Glass, ceramics, plaster, stone, large carving, and items that cannot be packed easily;

    √    Fresh fruits and vegetables: Seasonal fruits, frozen food, fresh food, hairy crab, animals and plants.

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