SF Rush
  • Service Introduction

    Pickup is available in 30 minutes. Delivery is available as fast as 1 hour for intra-city delivery. Shipments will be picked up and delivered directly by a dedicated person to create SF's timeliness product and provide customers with instant delivery within the whole city.

  • Delivery Timeliness

     Average transit time within 5 kilometers: 60 minutes; Average transit time within 10 kilometers: 90 minutes. The transit time commitment and delivery distance may be different for different cities. For details, please consult SF Intra-city customer service hotline 9533868.

     

  • Service Coverage

    SF Rush is available in major 1st-tier and 2nd-tier cities in the Chinese Mainland. For details, please consult SF Intra-city customer service hotline. 

  • Order Placement Channel

    Search and follow " SF Rush " on WeChat, click "Quick order placement" to place an order, or search " SF Rush " mini App on WeChat to place an order. Merchants can download the " SF Rush " App, register and place orders.

  • Service Pricing

    The service pricing may be different for different cities. If there are numerous orders, credit account is available. For details, please consult SF Intra-city customer service hotline.

  • Service Time

    All-year-around SF Rush is available. The timeliness is different for different cities. Premium will be charged for festivals and holidays, severe weather, peak seasons and special periods. For details, please consult SF Intra-city CSR hotline.

  • Service Guarantee

    If the goods are damaged or lost, once the damage and loss is verified, make compensation based on the agreement, which shall be no higher than the actual sales value of the goods.

     

Online Service