International Forwarding Service

International Forwarding Service Platform offers you one-stop forwarding service. Through this platform, you can save shipment costs by a few simple steps. First, you can purchase your favorite products from Taobao and Tmall and send to S.F. Express warehouse. Then, you can choose to combine your orders and ship them to Hong Kong, Macau or Taiwan in one go. Hong Kong customers can pick up the parcels at S.F. Stores and Service Centers or S.F. Service Pointswhile Macau customers can choose to pick up shipments at S.F. Express Service Centers or S.F. Service Points.

Service Charge

Area Service Mode 1kg or below After 1kg
(per 0.5kg)
Hong Kong Self-pickup at Service Points RMB 23 RMB 4
To Door Delivery* RMB 25 RMB 4
Macau Self-pickup at Service Points RMB 30 RMB 3
To Door Delivery RMB 30 RMB 3


Forwarding Fee:

Storage fee: Free storage for first 20 days, RMB 1 per parcel will be charged per day after exceeding the free storage period. 

*Surcharge: HKD30 Non-Industrial / Commercial Surcharge or Remote Area Surcharge apply to shipments delivered to non-industrial / commercial buildings and remote areas. (Surcharges will be collected by staff of S.F. Express during delivery)

For more information, please refer to S.F. Express Forwarding Service on Taobao page .


International Forwarding Service Flowchart
Please refer to International Forwarding Service on Taobao page