Pickup Authorization Service

Now customers can request SF Express's couriers to pick up a shipment from the sender's office and deliver it to the recipient. This service will help you to save time and cost in picking up shipments from vendors (i.e. the sender's office). Please download《Pickup Service Authorization Form (Mainland ChinaHong KongMacau)》according to your shipment origin. Fax it to (852) 2317 0397 upon completion. We shall process your request shortly. Should you have any inquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373. You can refer to the following table for Pickup Authorization Surcharge.

Pickup

Authorizer

Shipment

Origins

Destinations

Surcharge

(per shipment)

Hong Kong,
Macau

Mainland China

Mainland China, Hong Kong, Macau, Taiwan

HKD/MOP30
RMB20
NTD100

Hong Kong, Macau

Mainland China, Hong Kong, Macau, 
Taiwan, Singapore, 
Malaysia, Thailand, 
Vietnam, Korea, Japan, Australia,The United States

Waive

For further information, please call our Customer Service Hotline at (852) 2730 0273 (Hong Kong) / (852) 2873 7373 (Macau).

For Terms and Conditions of Carriage, please click here.