Secured Express Service

 About the Service

S.F. Express provides special monitoring for the shipments and professional Claim Settlement Services tailored for customers who need to send high-value shipments (shipments valued exceed HKD 25,000). Jewelry shipment will be equipped with a portable safe (only applicable within HKSAR). Besides higher compensation, a designated customer service executive will be responsible to handle your claims.

Service Features

  1. Safety guaranteeand whole-process tracking and monitoring;
  2. Identity verification is required for shipment pickup;
  3. Provide priority shipping;
  4. Excellent after-sales services and professional claim settlement

Service Coverage

Hong Kong->Hong Kong, Macau, Taiwan and Mainland China

 

Payment Method

Hong Kong to Hong Kong, Macau and Mainland China shipment: paid by shipper / consignee / third party

(Shipments valued exceed HKD300,000, paid by shipper only)

Hong Kong to Taiwan shipment: paid by shipper only

(Payment method should be the same as shipping charge)

 

Jewelry Shipping Order

  1. Equipped with a portable safe (only applicable within HKSAR) ;
  2. Provide direct shippingfor the domestic shipment exceed HKD500,000;
  3. To place jewelry shipping order, please contact our courier or customer service representative at (852) 273 00 273 (Hong Kong) 2 working days in advance.

 

 

Charge of Secured Express Service

Declared Value

Destination

Charge

HKD25,000 above

Hong Kong, Macau, Taiwan and Mainland China

0.6% of

declared value

 

 

Required Documents

Invoice is required to be presented

 

Content Limitation

Fragile articles, food etc. which deteriorated easily are not accepted, for example: glass, gypsum products etc.

 

Terms and Conditions apply.

 

Remarks

  1. If the declared value of the shipment is below HKD 25,000, please use our Shipment Protection Plus Service .
  2. Foreign exchange rate will base on the service order date to calculate.


Please contact our courier or customer service representative at (852) 273 00 273 (Hong Kong) for the details of content limitation.