EF Locker – Self-pick, Super Quick!

Service Introduction

E Commerce Fulfillment Company Limited,(EF Locker), is a wholly-owned subsidiary of SF Express Hong Kong. Aim to provide the best Locker self-pickup service with high-quality and cost-effectiveness last-mile delivery service to the eCommerce business and enterprise, in addition, an ultra-convenience pickup experience to the end-user which serving 24/7 basis without surcharges in residential and remote areas. Moreover, EF Locker provides 【Octopus】/【O! ePay】/【WeChat Pay HK】 payment service to end users to settle the shipment charge of parcel.

In order to reach synergetic effect, we provide open source with logistics partners, access right inclusive.  In result, through the cooperation, additional value will be added to locker’s services, and ultimately benefit the market.  In the future, value-added service such as mobile App support soon will be ready to take the overall logistics service to a higher level.

To cope with our rapid development and the needs of customers, corporate clients and end-users can access our latest Locker information by visit the official website of EF Locker. Grab our latest product and service information, campaign news and the most updated Locker locations in a fun and informational way.

 

Advantage of EF Locker

  • We have over 500 EF Lockers located all-over Hong Kong, including residential areas, estate shopping malls and industrial buildings. Click here to find an EF Locker near you and the full location list at your choice. Want an EF Locker place at your estate area for convenience parcel pickup? Please ask the Estate Management Office to call 35250888 for application!

  • Self-serviced and computerized; privacy is highly secured for self-pick up after shopping.
  • Most of the lockers provide 24-hour pick-up service.
  • Supports 【Octopus】/【O! ePay】/【WeChat Pay HK】  payment for shipment charge of parcel.
  • Flat-rated shipment fee with NO remote surcharges.
  • Following the trend with easy pick-up service, especially for online shopping.
  • Only 1 SMS verification code is required for parcel pick-up. Secured by 24-hour close-circuit television.

 

Grid size and limitation

Grid size please check as below:

Grid         Grid size (cm)

Jumbo*    45 x 87 x 35

Large       45 x 31 x 35

Medium  45 x 20 x 35

Small       45 x 9 x 35

* Jumbo-sized Grid is only available for designated locations, please click here for more details. 

 

User's guide

  1.       Touch the screen and get started.
  2.       Press the ‘Pick Up’  button
  3.       Follow the instruction and enter the 6-digit verification code from the SMS
  4.       The Grid door will be opened automatically
  5.       Take out the parcel
  6.       Please close the grid door in order to finish the entire process

 

Products and Service charges (Domestic Delivery) - E-com

4 solution plans are provided to meet different needs, some of the solutions are charged according to parcel quantity. For more information of EF Locker product and service, please contact us.

Delievery

Explanation

Door to Locker

SF courier collection service from door

Logistic Hub to Locker

Self-arrange delivery to Logistic Hub

Direct delivery to Locker

Merchants Direct delivery to Locker

#Center to Locker

SF Center / SF Store drop off

(Maximum 2kg per parcel)

# All delivery in accordance with SF Express standard specifications

 

Advertising Service

EF Locker has located in different residential, commercial and industrial buildings, and provide online and offline resources and advertisement solution, to help customers to reach different marketing objectives.

If you have any enquiry, please contact us by  SFLOCKER@sf-express.com.

 

Contact Us

Official Website: http://eflocker.com/

Telephone: 3525 0888

Email: mkt@eflocker.com

Facebook Page: www.facebook.com/eflcoker

 

For Terms and Conditions of Carriage, please click here.