Cold Chain Delivery Services

  • Service Introduction

    SF Cold Chain Delivery is used to deliver the products with special temperature requirements. We provide 3 delivery conditions for frozen, chilled and air-conditioned product.

    • Frozen (-18 - -15°C)

    • Chilled (0 - 4°C)

    • Air-conditioned (17 - 22°C)

  • Service Advantage


    • Refrigerated trucks and/or insulation tools are used to provide different storage temperatures to fit customer needs


    • Temperature sensors and GPS are equipped on refrigerated trucks. It can help to tracking the trucks' temperature and locations.


    • Insulation tools passed strict test, ensuring the shipment can be stored in the appropriate temperature during delivery


    • Diversified services are provided, including pickup & delivery services between airport and warehouses, and deliveries to wholesalers, retailers, restaurants and end-customers


    • One-stop logistics solution is provided based on customer requirements, including pickup, storage and last mile delivery.


    • Cash On Delivery (COD) Service and other value-added services are available. 

  • Service Types

    • Enterprise Cold Chain Delivery


    • D2R Cold Chain Delivery


    • Door-to-door Cold Chain Delivery

  • Promotion

    • Residential Surcharge and Remote Area Surcharge are waived for all cold chaindelivery shipments during promotion period

    • Promotion period from now until further notice.

  • Notice of Use

    • Pickup service is only provided to registered industrial/commercial addresses. It is not applicable for unregistered and non-industrial/ commercial addresses.

    • Reference Pick-up Timeslot:16:00 – 19:00 (SF will coordinate with the shipper for the actual pick-up time.)

    • For Terms and Conditions of Carriage, please click here.

Online Service