Hong Kong Domestic
Mainland China Express and Logistics
|Warehousing and Distribution Services|
Warehousing and Distribution Services
|Cold Chain Services|
Temperature Controlled Warehouse Distribution Centres
Refrigerated Delivery Service
|Service & Support|
Door-to-door Cold Chain Delivery
Direct delivery to individuals or end-customers.
The following timeslots are for reference only. The delivery time subjects to the actual condition.
• Timeslot A: 09:00 – 13:00
• Timeslot B: 13:00 – 17:00
• Timeslot C: 17:00 – 19:00
* Remarks: The delivery timeslots are not applicable on Sunday and Public Holidays
Hong Kong Island, Kowloon, New Territories and some outlying islands area which includes, Tung Chung, Discovery Bay and Ma Wan:
• For certain areas, delivery services are limited and only available inTimeslot B, please refer to the attachment.
• Door-to-door Cold Chain Delivery is not applicable to warehouses and remote areas. Please contact our Customer Services Hotline for any enquiries.
* Self-pick Arrangement:
- Air-conditioned shipment can be picked from SF Express Services Centers or SF Stores.
- Self-pick service is not applicable to chilled or frozen shipment.
- Refrigerated Delivery shipment cannot be picked at EF Lockers.
• Please refer to the Standard Rate Card.
• Customer can purchase the Cold Chain Delivery Carton Box, please refer to above rate card for more details.