2-Hour Express Delivery

  • Service Introduction

    SF Express introduces 2-Hour Express Delivery to meet your needs. Refund guarantee for shipment delays.

  • Delivery Commitment

    2-Hour Delivery Guarantee - Deliver within 2 hours after order is confirmed

     

    An auto-refund of the 2-Hour Express Delivery Service Surcharge (HKD 120) will be made if we failed to deliver the shipment(s) within the committed time frame#.

     

    #2-Hour Express Delivery Service guarantee is only applicable to first attempt delivery, it shall not be applicable to redelivery due to unsuccessful delivery on the first attempt.SF Express’s system record of the time used shall be final.

  • Service Area

    Industrial and commercial areas within Hong Kong and/or any Business registration address*

     

    Weight Limitation:

    ≤ 10kg 

     

    Dimension Limitation:

    ≤ 53 x 32 x 23 cm

     

    *Not including special warehousing surcharge, residential and remote area address. For more details, please contact our Customer Service Representatives. The reply from SF Express shall be final. 

     

  • Service Surcharge

    Upgrade your shipment to 2-Hour Express Delivery Service by paying Value-added Service Surcharge on top of the Domestic Express Rate.

     

    Deliver from and to any industrial and commercial areas within Hong Kong and/or any Business registration address

     

    Single Delivery:

    HKD$120 (original price: $140)

     

    Return Delivery:

    HKD$60 (original price: $90)

  • Notice for Use

    • For S.F. Express credit account customers, you will receive full refund in your credit account.

    • For non S.F. Express credit account customers, you will receive a full refund to your bank account (only applicable for Bank of China or HSBC) or a refund cheque by post.

    • For Terms and Conditions of 2-Hour Express Delivery Service, please click here.

    • For Terms and Conditions of Carriage, please click here.

     

Online Service