Customer Service Hotline

S.F. Express Customer Service Hotline & Services Monitoring
CountryCustomer Service HotlineService Hours
LocalInternational
South Korea 080 393 1111 (+82) 
2 572 3339
Mon to Fri: 09:00-18:30
Sat: 09:00-12:30
Sun & Public Holiday: Closed
Mainland of China 95338
(Only for calling within mainland China)
 

Monday to Sunday

  1. Beijing, Shanghai, Tianjin, Hebei, Shaanxi, Heilongjiang, Jilin, Liaoning, Gansu, Inner Mongolia, Xinjiang, Hubei, Hunan, Sichuan, Chongqing, Guizhou, Yunnan, Ningxia, Shanxi, Shandong, Lhasa, Qinghai, Zhejiang, Jiangsu, Fujian, Jiangxi, Anhui, Henan:
    08:00-22:00
  2. Foshan, Yunfu, Zhaoqing, Gaoyao, Sihui, and Luoding of Guangdong Province:
    07:30-00:00
  3. Other cities of Guangdong Province, Guangxi, Hainan:
    08:00-00:00
Hong Kong 273 00 273 (+852)
2730 0273
Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 
08:00-20:00
Macau 2873 7373 (+853)
2873 7373
Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 
08:00-20:00
Taiwan 0800 088 830 (+886)
2 2192 6063
Mon to Fri: 08:00-20:00 
Sat: 08:00-17:30 
Sun: Closed
Singapore 1800 311 1111 (+65)
6603 0630
Mon to Fri: 08:00-19:00
Sat: 08:00-16:00
Sun: Closed
Malaysia 1800 18 3331 (+60)
3 7629 6331
Mon to Fri: 08:00-19:00
Sat: 08:00-13:30
Sun: Closed
Japan 0120 683 683 (+81) 
3 6685 3303
Mon to Fri: 09:00-19:00
Sat: 09:00-14:30
Sun & Public Holiday: Closed
U.S. 1 855
901 1133
1 855 901 1133 Mon to Fri: 08:00-18:00 (PST)
Sat, Sun & Public Holiday: Closed
Mongolia 00976 
7730 3333
 (+976)
7730 3333
 Mon to Fri: 09:00-18:00
Sat, Sun & Public Holiday: Closed