Global Service Hotlines

S.F. Express Customer Service Hotline & Services Monitoring

Country

Customer Service Hotline

Service Hours

Local

International

Malaysia

 1800 18 3331

 (+60)
3 7629 6331

Mon to Fri: 08:00-19:00
Sat: 08:00-13:30
Sun: Closed

 Mainland of China

95338
(Only for calling within mainland China)

 

Monday to Sunday

1. Beijing, Shanghai, Tianjin, Hebei, Shaanxi, Heilongjiang, Jilin, Liaoning, Gansu, Inner Mongolia, Xinjiang, Hubei, Hunan, Sichuan, Chongqing, Guizhou, Yunnan, Ningxia, Shanxi, Shandong, Lhasa, Qinghai, Zhejiang, Jiangsu, Fujian, Jiangxi, Anhui, Henan:

08:00-22:00

2.  Foshan, Yunfu, Zhaoqing, Gaoyao, Sihui, and Luoding of Guangdong Province:

07:30-00:00

3. Other cities of Guangdong Province, Guangxi, Hainan:

08:00-00:00

Hong Kong

 273 00 273

 +852)
2730 0273

Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 
08:00-20:00

Macau

 2873 7373

 +853
2873 7373

Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 
08:00-20:00

Taiwan

 0800 088 830

 +886
2 2192 6063

Mon to Fri: 08:00-20:00 
Sat: 08:00-17:30 
Sun: Closed

Singapore

 1800 311 1111

 (+65)
6603 0630

Mon to Fri: 08:00-19:00
Sat: 08:00-16:00
Sun: Closed

South Korea

 080 393 1111

 (+82)
2 572 3339

Mon to Fri: 09:00-18:30
Sat: 09:00-12:30
Sun & Public Holiday: Closed

Japan

0120 683 683

+81
3 6685 3303

Mon to Fri: 09:00-19:00
Sat: 09:00-14:30
Sun & Public Holiday: Closed

U.S.

 001 855 901 1133

 +1 
855 901 1133

Mon to Fri: 08:00-18:00 (PST)
Sat, Sun & Public Holiday: Closed

Mongolia

00976 7730 3333

+976
77303333 

Mon to Fri: 09:00-18:00
Sat, Sun & Public Holiday: Closed

Australia

1300 148 168

(+61) 39 066 1376


Mon to Fri: 09:00-19:00
Sat, Sun & Public Holiday: Closed

Thailand

02 295 1889

(+66) 02 295 1889

Mon to Fri: 08:30-18:00

Sat, Sun & Public Holiday: Closed

Vietnam

 1800 8110

(+84) 08 6281 6068

Mon to Fri: 08:30-18:00
Sat, Sun & Public Holiday: Closed