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    S.F. Express / Contact Us / Customer Service Hotline  
 
 
   
 
Customer Service Hotline
 
S.F. Express Customer Service Hotline & Services Monitoring
Country Customer Services Hotline Service Hours
Local International
Mainland China 4008 111 111 See "Emergency hotline and fax inquiries"
1. Hunan, Hubei, Sichuan, Guizhou, Chongqing, Yunnan, Henan, Tianjin, Hebei, Shanxi, Shaanxi, Gansu, Inner Mongolia, Ningxia, Xinjiang, Shandong, Liaoning, Jilin, Heilongjiang, Beijing, Hunan, Hubei, Sichuan, Guizhou, Chongqing, Yunnan, Henan, Tianjin, Hebei, Shanxi, Shaanxi, Gansu, Inner Mongolia, Ningxia, Xinjiang, Shandong, Liaoning, Jilin, Heilongjiang, Beijing:
08:00-22:00
2. Anhui, Jiangsu, Zhejiang, Fujian, Jiangxi:
08:00-22:00
3. Shanghai,
08:00-24:00
4. Huizhou in Guangdong, Meizhou, Heyuan:
07:30-00:30
5. Other Cities in Guangdong:
08:00-00:00
6. Guangxi, Hainan:
08:00-00:00
Hong Kong 273 00 273 (00852)
273 00 273
Mon to Fri :08:00-20:30
Sat, Sun or Public Holidays : 08:00-20:00
Macau 2873 7373 (00853)
2873 7373
Mon to Fri :08:00-20:30
Sat, Sun or Public Holidays :08:00-20:00
Taiwan 0800 088 830 (00886)
02 21926063
Mon to Sat :08:00-20:00
 
Singapore 1800 311 1111 (0065)
66030630
Mon to Fri :08:00-20:00
Sat :08:00-18:00
South Korea 080 393 1111 N/A Mon to Fri :08:30-19:00
Sat :08:30-13:00
Malaysia 1800 18 3331 (0060)
3 76296331
Mon to Fri :08:00-19:00
Sat :08:00-15:00
Japan 0120 683 683 N/A Mon to Fri :09:00-18:30
Sat :09:00-14:30
U.S. 1 855 901 1133 (001)
855 901 1133
Mon to Fri: 08:00-18:00 (PST)
Sat, Sun & Public Holidays: Closed
Network Service Montioring Hotline (0755)
83151111
(0086)
755-83151111
Mon to Sat 09:00-21:00
Sun :09:00-19:00
Public Holiday: 09:00-18:00
 
 
 
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Customer Service Hotline
 
 
 
 
 
 
 
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