Scheduling Free Door-to-Door Pickup

Our courier will collect your shipment and provide door-to-door service after you placed the order.

Please check if your destination address is in our Service Coverage Enquiry.

Our courier will verify the following items before collecting your shipment:

  1. Whether your shipment is properly packed.
  2. Whether your shipment's contents comply with the country's laws and export/transportation requirements.

     Enquiry Here [Prohibited Items]
     Enquiry Here [Import/Export Regulations]

Order Placement 

S.F. Express provides you professional, convenient, and high quality "door to door" express service with sincerity. Simply give us a call and we will be happy to serve you!
Call our Customer Service Hotline at 1800 18 3331 to place your order:
• To schedule a pickup Press 1;
• To check shipment status Press 2;
• To check freight charges of the shipping Press 3;
• To provide feedback Press 4

Prepare Shipment
1. To ensure a secure delivery process and to prevent your shipment from being damaged or lost, packaging principles can help you to understand the importance of appropriate packaging and to improve your packaging quality to effectively decrease the possibility of damage.

2. S.F. Express will provide packing materials for free. For your self-packed items, we may have to strengthen the packing based on the actual condition of your parcels.

Prepare Waybill Fill-in

To ensure that your shipments can be accurately and efficiently delivered to the consignees, you have to fill in the waybills offered by S.F. Express.

Track & Trace

Contact our Customer Service Hotline at 1800 18 3331 to track your shipment.

Proof of Delivery
The consignee is required to sign the waybill upon receipt of shipment. The signed waybill will be uploaded to our system on the same day.