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Order Placement 

To place an order, choose one of the following methods:

1. Call to our Hotline 1800 18 3331

2. Log in to online ordering system : https://osms.sf-express.com/osms

3. Via SF App- Flexiship

4.Via SF International WeChat

 

Our courier will collect your shipment and provide door-to-door service after you placed the order.

Please check if your destination address is in our Service Coverage.

Our courier will verify the following items before collecting your shipment:

1. Whether your shipment is properly packed.

2. Whether your shipment's contents comply with the country's laws and export/transportation requirements.

     Enquiry Here [Prohibited Items
     Enquiry Here [Import/Export Regulations]

 Prepare Shipment

1. To ensure a secure delivery process and to prevent your shipment from being damaged or lost, packaging principles can help you to understand the importance of appropriate packaging and to improve your packaging quality to effectively decrease the possibility of damage.

2. SF Express will provide packing materials for free. For your self-packed items, we may have to strengthen the packing based on the actual condition of your parcels.

 

Prepare Waybill Fill-in

To ensure that your shipments can be accurately and efficiently delivered to the consignees, you have to fill in the waybills offered by SF Express.

 

Track & Trace

Contact our Customer Service Hotline at 1800 18 3331or click here to track your shipment.

 

Proof of Delivery 
The consignee is required to sign the waybill upon receipt of shipment. The signed waybill will be uploaded to our system on the same day.