SF E-Parcel (EP) services are tailor-made for cross-border B2C e-commerce business customers who ship parcels weighing less than 2kg. We offer economical rates with reliable transit times, in order to provide our customers in Malaysia with more international services.
As a more diversified product that fulfills the needs of different customers, SF E-Parcel offers different tracking options for “Registered Parcels” and “Ordinary Parcels”. Customers who choose “Registered Parcels” will have highly detailed end-to-end tracking visibility for each shipment, while “Ordinary Parcels” allows the customer to see which country the shipments currently are. Business customers and end consumers alike can go to the SF official website and WeChat account to track their parcels by entering the SF air waybill number. All E-Parcel customers will have shipments picked up from the merchant within 24 hours within 24 hours, and have access to instant online updates from then on, as well as quality after-sales services from SF.
SF E-Parcel shipments from Malaysia can be delivered to ten different countries: Belgium, Denmark, France, Germany, Italy, Spain, Switzerland, United Kingdom, USA and Canada. As your dedicated logistics partner, SF is committed to providing customers with high-quality, reliable international express delivery services and solutions.
For more information, you may contact our customer service hotline at 1800 18 3331.