Global Service Hotlines

S.F. Express Customer Service Hotline

Country

Customer Service Hotline

Service Hours

Mainland of China

Overseas

Russia

+8(800)5056318 

+8(800)5056318 

Mon to Fri: 09:00-12:00;14:00-18:00
Sat, Sun & Public Holiday: Closed

Mainland of China

95338
(Available only within Mainland of China)

(+86)+area code+95338

Monday to Sunday:

  1. Beijing, Shanghai, Tianjin, Hebei, Shaanxi, Heilongjiang, Jilin, Liaoning, Gansu, Inner Mongolia, Xinjiang, Hubei, Hunan, Sichuan, Chongqing, Guizhou, Yunnan, Ningxia, Shanxi, Shandong, Lhasa, Qinghai, Zhejiang, Jiangsu, Fujian, Jiangxi, Anhui, Henan:
    08:00-22:00
  2. Guangdong , Guangxi,Hainan:  08:00-22:30

Hong Kong

 273 00 273

 (+852)
2730 0273

Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 08:00-20:00

Macau

 2873 7373

 (+853)
2873 7373

Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 08:00-20:00

Taiwan

 0800 088 830

 (+886)
2 2192 6063

Mon to Fri: 08:00-20:00 
Sat: 08:00-17:30 
Sun: Closed

Singapore

 1800 311 1111

 (+65)
6603 0630

Mon to Fri: 08:00-19:00
Sat: 08:00-16:00
Sun& Public Holiday: Closed

South Korea

 080 393 1111

 (+82)
2 572 3339

Mon to Fri: 09:00-18:30
Sat: 09:00-12:30
Sun & Public Holiday: Closed

Malaysia

 1800 18 3331

 (+60)
3 7629 6331

Mon to Fri: 08:00-19:00
Sat: 08:00-13:30
Sun: Closed

Japan

0120 683 683

(+81)
3 6685 3303

Mon to Fri: 09:00-19:00
Sat: 09:00-14:30
Sun & Public Holiday: Closed

U.S.

001 855 901 1133

 (+1) 
855 901 1133

Mon to Fri: 08:00-18:00 (PST)
Sat, Sun & Public Holiday: Closed