Service Introduction

S.F. E-Parcel (EP) is a high-quality small parcel service to fulfill the demands of cross-border B2C e-commerce sellers in shipping parcels less than 2 KG, EP includes registered parcels and ordinary parcels. The service covers more than 200 countries and regions around the world. Relying on SF network and customs clearance system, together with the special air delivery resources and main line transportation resources at the destinations, EP is cost-effective with convenient customs clearance process, fast and real-time track and trace system. 

Service Edges
  • Cost-effectiveness: Higher cost-effectiveness compared with similar parcel services in the market.  
  • Efficient pickup: Pickup service within 1 hour throughout the year in Mainland China(non- remote regions). 
  • Instant online update: Prompt feedback on route information and traceable online on the same day upon shipping. 
  • Safety and Efficiency:  convenient customs clearance, stable transportation capacity and controllable timeliness. 
  • Track & Trace: Full-process tracking for registered parcels and detailed tracking till arrival for ordinary parcels. 
  • Electrified Products acceptable: Built-in lithium ion batteries that comply with the air transportation safety standards are acceptable.
  • Intimate After-sales Services: SF standard after-sales service, CSRs prompt response and handling.   
Service Coverage and Standard Transit Time Reference

Service coverage: More than 200 countries and regions around the world

Standard Transit Time 

Registered parcels



Estimated Transit Time

 (Working Days)



 United Kingdom


Austria, Belgium, Denmark, France, Germany, Ireland, Luxembourg


Czech Republic, Romania, Switzerland, Slovakia, Slovenia, Spain, Greece, Hungary, Iceland, Italy, Portugal


United States, Canada






Lithuania, Latvia, Estonia, Finland, Norway, Sweden, Belarus, Ukraine, Poland


Other countries



The standard transit time is for reference only. SF does not promise any transit time. The actual delivery time is subject to the transshipping and transit time.

Ordinary parcel: No transit time reference available. 

Service Standard

Weight Restriction

Dimension Restriction

Maximum weight ≤ 2 KG

Non-cylinder shaped shipment: Length + Height + Width ≤ 90 CM, any single side ≤ 60 CM.

Cylinder shaped shipment: Diameter × 2 + Length ≤ 104 CM, any single side ≤ 90 CM

(Remark: SF’s E-Parcel registered UK direction: non-cylindrical goods: the largest size is 61CM*46CM*46CM)