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A waybill must be completed for every express shipment you send with S.F. If you send parcel shipment, invoice should be attached as well and its content should be compatible with the content of the waybill. All information in the waybill and invoice should be written in English.
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In a waybill, shipper should fill in the items which are in blue color. For the items which are in grey color, courier will fill in the information himself or base on the advices from shipper upon pickup.
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| 1. |
Shipper Information |
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Must fill in the detailed shipper’s information, please note: |
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| 1.1 |
Customer account no. – It is a unique number which S.F. assigns to every customer. It should be a 10-digit number. Shipper should provide this number when preparing the waybill. If you do not have a customer account number, please call our Customer Service Hotline for assistance. |
| 1.2 |
Shipper’s Tax ID – State it if any. |
| 1.3 |
Other information such as Company Name, Contact Name, Tel, Address, Country/ Region and Postal Code is required and must be written in English. |
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| 2. |
Receiver’s Information |
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Must fill in the detailed receiver’s information, please note: |
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| 2.1 |
Receiver’s Tax ID – It is better for shipper to provide this information for more efficient clearance. |
| 2.2 |
Postal Code – This information should be filled in correctly (except for addresses of Hong Kong or Macau). |
| 2.3 |
Other information such as Customer Account No., Company Name, Contact Name, Tel, Address, Country/ Region is required and must be written in English. |
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| 3. |
Description of Contents |
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Must fill in the detailed information of the shipment, please note: |
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| 3.1 |
Quantity – Unit is required, for example: 6pcs; If goods are large in quantity and small, you can measure them in terms of weight, for example: 1kg. |
| 3.2 |
Declared Value for Customs – No dollar sign ($) is required. |
| 3.3 |
The currency of the declared value can be either USD or SGD. |
| 3.4 |
The origin should be filled in by country code, for examples: ‘SG’ for Singapore, ‘CN’ for Mainland China and ‘US’ for United States of America, etc. |
| 3.5 |
For document, the declared value unit price and the total value should be 0; you do not need to fill in the quantity and the origin. |
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| 4. |
Reference No. |
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This information can be filled in base on customer’s requirement. |
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| 5. |
Dimensions in cm |
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This part can be filled in by courier or customer. We will use the largest value of length, width and height (in cm) to calculate the volumetric weight, the formula is: Length X Width X Height / 6000. |
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| 6. |
Shipment Type |
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Select either ‘Document’ or ‘Parcel’, please note: |
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| 6.1 |
Document which weights above 2.5kg will be treated as ‘Parcel’. |
| 6.2 |
For parcel shipment, you should provide us with the invoice for customs clearance which the invoice’s content should be compatible with the content of the waybill. |
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| 7. |
Additional Services |
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Fill in the additional service name and charges offered by S.F., please note: |
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| 7.1 |
Must tick the box next to ‘Other’ if there is additional service. |
| 7.2 |
No dollar sign ($) is required for the charges column. |
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| 8. |
Shipment Details |
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Information of total pieces, chargeable weight, charges, actual weight and total freight charges of the shipment is required. Total freight charges equal to the sum of freight charges and additional service charges (currency will be based on the payment party’s district). |
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| 9. |
District Code |
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This part will be filled in by courier. |
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| 10. |
Payment Charges |
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Payment party should be stated clearly, please note: |
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| 10.1 |
If the shipment is paid by shipper’s credit account no., the 10-digit account no. should be filled in. |
| 10.2 |
Freight charges can be transferred to a 3rd party of the same/ another district. However, shipment which is paid in Singapore can be transferred to a 3rd party who is located in Singapore only. |
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| 11. |
Courier Information |
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This part will be filled in by courier. |
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| 12. |
Shipper’s Signature |
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Shipper must sign on the HAWB and fill in the actual date of shipping. |
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| 13. |
Receiver’s Signature |
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Receiver must sign on the HAWB and fill in the actual date of receiving the shipment. Receiver should fill in the full name. |
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