Notification of Service Coverage and Impact on the Shipping Time During the Peak Period of the Double 11 Shopping Festival

  • Dear clients,

    Due to the coming of China's Double 11 online shopping promotions, the extremely increase of theing volume of express deliveriesy will be affected by the short-term surge in delivery volume and limited resources, so the shipping time in the coverages as listed below will be adjusted accordingly:


    Affected Period of Time: From November 11 to 16, 2018

    Affected Coverage: All shipments sent from or to China, Hong Kong, Macao, and Taiwan.

    Affected Time of Delivery: One additional day is needed for the original shipping time.


    The above shipping time is a reference estimation, we will arrange manpower to provide you with delivery service. We apologize for any inconvenience caused, and your understanding is greatly appreciated.


    For customer consultation, please call the Customer Service Hotline: 0800-088-830.

    (Operation Hours: 08:00-20:00, Monday ~ Friday; 08:00-17:30, Saturday.).


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