Address Correction service
Service Introduction

SF provides both sender and receiver delivery address changing request for complete and changing the original delivery address. 

Applicable Services

International Standard Express, International Economy Express

Service Coverage Network

Pickup Country: Mainland China

Eligible Destination Addresses: Singapore, South Korea, Malaysia, Japan, Thailand, Vietnam, Mongolia, Indonesia, India, Cambodia, Myanmar, Brunei, UAE, Sri Lanka, Bangladesh, Pakistan, Philippines, USA, Canada, Mexico, Brazil, Australia, New Zealand, Russia, Chile and EU countries.

Fees

Address correction service fee: RMB 70/shipment for each time an address is changed.

1、Please contact SF customer service hotline if you are requesting to change or correct the receiver’s address, and please note a fee is assessed for both services, once the shipment has been dispatched.

 2、Please note if the receiver’s address you provided is incorrect or incomplete as a result of delivery failure, a service fee is assessed for the additional cost incurred.

Notes

1. Other currencies will be converted according to the exchange rate of that month

2. Customer shall bear other related costs incurred by address corrections:  shipping fees, customs duties, and value-added service charges.

3. According to company policy, freight charges resulting from consignee transfers, customs charges, and service fees resulting from wrong port deliveries will not be incurred by the customer.

Inquiry