Customer Service Hotlines
| SF Express Customer Service Hotline | |||
| Regions | Customer Service Hotline | Service Hours | |
| Mainland of China | Overseas | ||
| Mainland China | 95338 (Available only within Mainland China) |
（+86）+area code+95338 |
Monday to Sunday: 08:00-21:00 |
| Hong Kong | 273 00 273 | （+852)2730 0273 | Mon to Fri: 08:00-20:30 Sat, Sun & Public Holiday: 08:00-20:00 |
| Macau | 2873 7373 | （+853）2873 7373 | Mon to Fri: 08:00-20:30 Sat, Sun & Public Holiday: 08:00-20:00 |
| Taiwan | 0800 088 830 | （+886）2 2192 6063 | Mon to Fri: 08:00-20:00 Sat: 08:00-17:30 Sun: Closed |
| Singapore | 1800 311 1111 | (+65) 6603 0630 | Mon to Fri: 08:00-19:00 Sat: 08:00-16:00 Sun: Closed |
| South Korea | 080 393 1111 | (+82) 2 572 3339 | Mon to Fri: 09:00-18:30 Sat: 09:00-12:30 Sun & Public Holiday: Closed |
| Malaysia | 1800 18 3331 | (+60) 3 7629 6331 | Mon to Fri: 08:00-19:00 Sat: 08:00-13:30 Sun: Closed |
| Japan | 0120 683 683 | （+81）03 5781 1513 | Mon to Fri: 09:00-19:00 Sat: 09:00-14:30 Sun & Public Holiday: Closed |
| U.S. | 001 855 901 1133 | （+1） 855 901 1133 |
Mon to Fri: 08:00-18:00 (PST) |
| Russia | +8（800）5056318 | +8（800）5056318 | Mon to Fri: 09:00-12:00；14：00-18：00 Sat, Sun & Public Holiday: Closed |
