Dedicated Customer Service

Target: Diamond members and black diamond members

Privilege: Diamond/black diamond members of SF Express are entitled to the dedicated customer service.

Details:

1. Diamond/black diamond members are entitled to an individualized portrait and prioritized response will be given when manual intervention is needed.

2. When dialing the customer service hotline 95338, diamond/black diamond members may enjoy prioritized access and manual service from star-level, experienced CSR.