Cash on Delivery Service (COD)

  • Service Introduction

    According to the transaction agreement reached between the shipper (seller) and the receiver (buyer), SF provides the shipper with a fast and convenient goods (commodity) delivery service while collecting the goods payments from the receiver and returning such payments to the shipper.

  • Service Features

    Return of payments in multiple and flexible cycles is supported, including T+0, T+N and next week. Amount of payment collected reaches up to RMB100,000 per shipment. Convenient and fast account checking is supported online, via email or on paper. Multiple modes of payments supported, including POS, cash, WeChat pay, Alipay, and SF Pay.

  • Service Coverage

    √ Mutual shipping between districts in the Chinese Mainland
    √ Mutual shipping between Hong Kong and Macao regions
    √ Mutual shipping within Taiwan region

  • Charging Standard

    COD service charge = COD amount * Standard service charge rate. The details are as follows:
    √ Mutual shipping between districts in the Chinese Mainland
    The standard service charge rate is 5% and the minimum charge is RMB3.
    √ Mutual shipping between Hong Kong and Macao regions

    Minimum amount to be collected per month: HKD/MOP10,000
    Service charge rate: Settled in 3 working days: 3.0%; Settled in the following week: 2.5%; Settled in every other week: 2.0%.
    Minimum service charge per shipment: HKD/MOP5
    Minimum service charge per month: HKD/MOP200
    Note: The above information is only for reference. For specific prices, please consult local SF sales personnel.
    √ Mutual shipping within Taiwan region