Insurance

  • Service Introduction

    SF provides you extra safety option by providing insurance value-added service.

    In the event of shipment loss or damage during the transportation process, SF will make compensation based on the declared value and damage rate, and the compensation amount shall not be higher than the actual loss of the shipment.

  • Service Features

    Guaranteed safety

    Cost-effectiveness

    Professional claim settlement

  • Service Coverage

    • Shipment within Chinese  Mainland or shipping to Hong Kong, Macau and Taiwan regions;
    • Shipment within Hong Kong, Macau and Taiwan regions or shipping to Chinese Mainland;
    • Shipment within Chinese Mainland to Singapore, Malaysia, Japan, South Korea, Russia, and the US.

  • Service Rate

    Express products within Chinese Mainland (including without limitation SF Standard Express, SF Standard Express (Land), SF Same Day and SF Next Morning):

    Declared value of RMB 500 or below: RMB 1 per shipment; Declared value of RMB 501-1,000: RMB 2 per shipment;

    Declared value of RMB 1,000 or above: SPP charge = Declared value * Standard service rate (5‰), rounded to an integer.

    Freight products within Chinese Mainland (including without limitation Heavy Freight Parcel and Small-size LTL):

    ① Heavy Freight Parcel: SPP charge = Declared value * Standard service rate (6‰), rounded to an integer. The minimum charge is RMB2;

    ② Small-size LTL: SPP charge = Declared value * Standard service rate (6‰), rounded to an integer. The minimum charge is RMB12.

    Chinese Mainland to Hong Kong, Macau or Taiwan regions: SPP charge = Declared value * Standard service rate (5‰), rounded to an integer. The minimum charge is RMB 8.

    Chinese Mainland to overseas countries: SPP charge = Declared value * Standard service rate (1%), rounded to an integer. The minimum charge is RMB 8.

    For details, please dial SF’s customer service hotline 95338, consult local couriers or click Online Customer Service for consultation.