Insurance

  • Service Introduction

    If you select our Company’s SPP service, if the goods are damaged in the transportation, our Company will make compensation based on the declared value and loss proportion, the compensation amount shall not exceed the actual loss of the goods
    SPP services are not provided for the following items:
    Items that part of the value cannot be verified, such as antique, calligraphy and painting, commemorative coins, jade and raw gemstone, ornamental stones and so on;
    Items that are fragile partially or cannot be packed partially, such as jade carving, wood carving and dark-red enameled pottery and so on;
    Other items that is risky in transportation.
    SF will from time to time adjust and complete the product names that SPP service is not provided, the information confirmed by SF courier and you shall prevail.

  • Service Features

    Guaranteed safety

    Cost-effectiveness

    Professional claim settlement

  • Service Coverage

    Chinese Mainland to Hong Kong, Macau and Taiwan;
    Hong Kong, Macau and Taiwan to Chinese Mainland;
    Chinese Mainland to Singapore, Malaysia, Japan, Korea, Russia, USA, Vietnam, Canada, Australia and 28 countries in western Europe

  • Service Rate

    Chinese Mainland areas (express delivery products): declared value of RMB 500 or below: RMB 1/shipment; If the declared value is RMB501-1000: RMB 2/shipment; if the declared value is higher than RMB1000: The SPP fees=declared value*standard service fee rate (5‰), rounded off to an integer;
    Chinese Mainland areas (express delivery products):

    ① Heavy freight parcel: SPP fees=declared value*standard service fee rate (6‰), rounded off to an integer, which is RMB 2 at minimum;
    ② LTL small parcel: SPP fees=declared value*standard service fee rate (6‰), rounded off to an integer, which is RMB 12 at minimum;
    For part of the fragile goods (express delivery, express goods): SPP fees=price of the goods*8‰, which is RMB 2/shipment for transit time and economy products; the minimum fees for heavy freight parcel is RMB4/shipment; the minimum fees for LTL parcel is RMB16/shipment; the minimum fees for special line general cargoes is RMB8/shipment; the minimum fees for logistics general cargo is RMB16/shipment;
    Chinese Mainland to Hong Kong, Macau and Taiwan: The SPP fees=declared value*standard service fee rate (5‰), rounded off to an integer, which is RMB 8 at minimum;
    Chinese Mainland to overseas: The SPP fees=declared value*standard service fee rate (1%), rounded off to an integer, which is RMB 8 at minimum;
    For details, dial SF customer service hotline 95338, local courier or click online customer service for consultation.