This value-added service can return the shipment under the original waybill number to the new destination or an address specified by the customer based on the shipper's requirements.
Convenient service acceptance: Customers can initiate service requests independently or via customer service channels.
Fast response and efficient processing: Service requests are processed in the system by means of instructions without any customer service work orders.
One waybill only: Only one waybill is used in the entire process, facilitating abnormal shipment handling and ensuring convenient and clear reconciliation.
Chinese Mainland region.
Intra-city Forward and Return with Original Waybill Same City and Same Administrative Region: RMB 2/shipment within 10KG, additional 1 RMB/KG for those over 10KG Same City and Different Administrative Region: RMB 10/shipment within 10kg, additional 1 RMB/KG for those over 10KG; if Return Service Agreement with the Original Waybill is signed, the freight shall be collected based on the original waybill. Note: Same administrative region refers to the same administrative region under mainland city, for example, if a shipment is forwarded or returned within Nanshan District, it falls into category of forward and return within the same city and same administrative region
Inter-city Forward and Return with Original Waybill Freight collection from the origin and the new destination； If Return Service Agreement with the Original Waybill is signed with SF, the freight shall be collected based on the original waybill.
The pickup/delivery standards of this service are consistent with those for normal shipments
The operations involving special aviation shipping application are subject to the requirements of the local distribution district.