Direct Signature Service (DSS)

"Direct Signature Service" refers to a value-added service in which the receiver's information needs to be confirmed or the receiver will be asked to sign for acceptance before the courier when a shipment is delivered. By offering this service, a proof of delivery can be provided to the customer in case of any dispute between the receiver and the shipper.
1. Shipping within the Chinese Mainland: SF will send a 6-digit acceptance code to the receiver via WeChat or SMS and the receiver is required to present this code upon delivery for the purpose of identity confirmation.
2. Shipping from the Chinese Mainland to the U.S.: SF will ask the receiver to sign for acceptance so that the shipper can check the image for proof of delivery.

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Charging Standards

1. Shipping within the Chinese Mainland: RMB1/shipment;
2. Shipping from the Chinese Mainland to the U.S.: RMB19/piece;

Coverage

Shipping within the Chinese Mainland and shipping from the Chinese Mainland to the U.S.
Note: The service is currently not available for the following territories and free states of the U.S.: American Samoa, Guam, Northern Mariana Islands, United States Virgin Islands and Puerto Rico.

Notice for Use

Applicable to credit account and cash customers;

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Customer service hotline:95338

Service hour:24 hours from Monday to Friday.

Online service :Click to contact

Service hour:24 hours

Contact your local courier or sales manager.