Insurance

If you select our Company’s SPP service, and the goods are damaged in the transportation, our Company will make compensation based on the declared value and loss proportion, the compensation amount shall not exceed the actual loss of the goods
SPP services are not provided for the following items:
Goods that part of the value are not easy to be verified, such as antiques and paintings, commemorative coin, jade stone, ornamental stone and so on;
Items that are fragile partially or hard to be packed properly, such as jade carving, wood carving,dark-red enameled pottery,model figures and so on;
Consignments of fresh fruits and vegetables with the declared value higher than RMB 20,000 (such as seasonal fruits, frozen food, fresh food, hairy crabs, plants and animals);

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Charging Standards

Chinese Mainland areas (express delivery products): declared value of RMB 500 or below: RMB 1/shipment; If the declared value is RMB501-1000: RMB 2/shipment; if the declared value is higher than RMB1000: The SPP fees=declared value*standard service fee rate (5‰), rounded off to an integer;
Chinese Mainland areas (freight products):
① Heavy freight parcel: SPP fees=declared value*standard service fee rate (6‰), rounded off to an integer, which is RMB 2 at minimum;
② Small-size LTL small parcel: SPP fees=declared value*standard service fee rate (6‰), rounded off to an integer, which is RMB 12 at minimum;
Chinese Mainland to Hong Kong, Macao and Taiwan: The SPP fees=declared value*standard service fee rate (5‰), rounded off to an integer, which is RMB 8 at minimum;

From Mainland China to Overseas:

1) When the declared value is less than RMB 2,000 (inclusive), RMB 9.9/shipment

2) When the declared value is more than RMB 2,000 (exclusive), SPP charge = Declared Value x SPP Standard Rate (0.8%).

Applicable Product: International Standard Express, International Economy Standard

Coverage

Chinese Mainland to Hong Kong, Macao and Taiwan;
Hong Kong, Macao and Taiwan to Chinese Mainland;

Chinese Mainland to Singapore, Malaysia, Japan, Korea, Russia, US, Thailand, Vietnam, Canada, Australia, New Zealand, Mongolia, India, Cambodia, Indonesia, Mexico, Myanmar, United Arab Emirates, Brunei, Sri Lanka, Bangladesh, Pakistan, Philippines, Nepal, Ethiopia, 28 Western European countries, 8 African countries and 10 South American countries

Notice for Use

1. SPP is required for freight products. For minimum SPP standards, please refer to the instructions on the Company’s official website.
2. SF will from time to time adjust and complete the product names for which SPP service is not provided, the information confirmed by SF courier with you shall prevail.

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Customer service hotline:95338

Service hour:24 hours from Monday to Friday.

Online service :Click to contact

Service hour:24 hours

Contact your local courier or sales manager.