Fraudulent Use of SF Brand Name via WeChat

  • Recently, we have received complaints about attempts have been made to defraud consumers by using WeChat personal account with SF LOGO as profile image or brand name as account name, for the excuses of shipment delivery, payment on delivery or shipment has been retained in customs.


    Please be advised that if you have ever encountered the above circumstances, you should track and confirm your shipment status immediately through SF official channels, such as SF Express WeChat official account (registered member), SF official website ( ) or SF customer service hotline 95338, to avoid unnecessary lost.


    SF Express