Service Notice on 2022 Chinese New Year

  • Dear Customers,

    As the Year of Tiger (2022 Chinese Zodiac) is approaching, all staff of SF wish you and your family all the best and prosperity in the new year.

    During the Spring Festival, SF will as always committed to providing you with all-year-round high-quality express delivery services and spare no efforts as usual gurantee and fulfill your delivery service needs.  However, as affected by resources shortages, unusual severe weather, and control of the Covid-19 during the holidays, the transit time of shipments bound for all over the country may be affected to certain extent.

    SF has prepared related plans and made emergency response to guarantee the service quality with all its efforts; At the same time, we will scientifically allocate the shipments and resources and dynamically adjust the charging standards of part of the services, which are as follows:

    1.From January 10, 2022 to January 30, 2022, SF will collect resource allocation fee from RMB 0.2/kg to RMB 1/kg for Express Standard Arrived and SF Standard Express with shipments no less than 20kg (includes 20kg).

    2. During the Spring Festival holidays from January 31, 2022 to February 6, 2022, SF will charge resource allocation fee for delivery services within main cities in Chinese Mainland;

    3.For part of the credit account customers for long-term cooperation, discount or exemption will be offered; for SF individual member with diamond membership or above, resource allocation fee will not be collected.

    For details of the charging standards, you may contact your local courier or dial our national service hotline 95338. Thank you for your understanding and support to SF as always!


    SF Express