Global Service Hotlines

Country/Area

Customer Service Hotline

Service Hours(Local)

Local

International

Mainland China

95338

(+86) 755 9533883

Mon to Sun: 08:00-21:00

Hong Kong

273 00 273

(+852) 2730 0273

Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 08:00-20:00

Macau

2873 7373

(+853) 2873 7373

Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 08:00-20:00

Taiwan

0800 088 830

(+886) 2 2192 6063

Mon to Fri: 08:00-20:00 
Sat: 08:00-17:30 
Sun & Public Holiday: Closed

Singapore

1800 311 1111

(+65) 6603 0630

Mon to Fri: 08:00-19:00
Sat: 08:00-15:00
Sun & Public Holiday: Closed

Malaysia

1800 18 3331

 (+60) 3 2733 2888

Mon to Fri: 08:00-18:00
Sat: 08:00-12:00
Sun & Public Holiday: Closed

South Korea

080 393 1111

(+82) 2 572 3339

Mon to Fri: 09:00-18:30
Sat: 09:00-12:30
Sun & Public Holiday: Closed

Japan

0120 683 683

(+81) 3 5781 1511

Mon to Fri: 09:00-19:00

Sat: 09:00-13:00

Sun & Public Holiday: Closed

U.S.

001 855 901 1133

(+1) 855 901 1133

Mon to Fri: 6:00~17:00 (PST)
Sat:0800-1200
Sun & Public Holiday: Closed

Thailand

02 097 1889

(+66)20971889

Mon to Fri: 08:30-17:30
Sat: 09:00-12:30
Sun & Public Holiday: Closed

Australia

1300 148 168

(+61) 37 025 9996

Mon to Fri: 09:00-17:00
Sat, Sun & Public Holiday: Closed

Vietnam

1800 8110

(+84)28 6281 6068

Mon to Fri: 08:00-17:30
Sat: 08:00-12:00
Sun & Public Holiday: Closed

Russia

+7(800)5056318 

Mon to Fri: 09:00-12:00;14:00-18:00
Sat, Sun & Public Holiday: Closed

Mongolia

00976 7730 3333

(+976) 7730 3333

Mon to Fri: 09:00-18:00
Sat, Sun & Public Holiday: Closed

New Zealand

09-666-0336

(+64)96660336

Mon to Fri: 10:00-18:30
Sat, Sun & Public Holiday: Closed

PS:The service hours above is local time.