Pick up at EF Lockers within 24 hours - Earn Bonus Points & Free of SF Retention Service Surcharge
Effective from 16 November 2020 onwards, for parcel collected from EF Lockers within the first 24 hours upon the system initiating parcel collection SMS message, customers can enjoy SFHK Membership -“Self-Pick up Limited Time Reward”*, and be exempted to pay the “SF Retention Service” surcharge^!
SFHK Membership -“Self-Pick up Limited Time Reward”*
SFHK members who pick up their parcels within 24 hours upon the system initiating parcel collection SMS message can earn 50 points as bonus reward.
“SF Retention Service” Surcharge^
For parcel collected from “Hot” EF Lockers after the first 24 hours upon the system initiating parcel collection SMS message, an accumulative fee of HK$10 will be charged for every 24-hour as a unit thereafter. All surcharges collected will be donated as charity fund, without cost deduction, to TWGH in support of its local community services.
*^Terms and Conditions apply.
For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau).
