Global Customer Service Hotline

Country/Area

Customer Service Hotline

Service Hours

Local

International

Japan

Toll-free: 0120 683 683

(+81) 3  5781 1511

Mon - Fri: 09:00-19:00
Sat: 09:00—13:00
Sun and holidays: Closed

Mainland China

95338

(+86) 755 9533883

Mon to Sun:08:00-21:00

Hong Kong China

273 00 273

(+852) 27300273

Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 08:00-20:00

Macau China

2873 7373

(+853) 2873 7373

Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 08:00-20:00

Taiwan China

0800 088 830

(+886) 2 2192 6063

Mon to Fri: 08:00-20:00
Sat: 08:00-17:30 
Sun & Public Holiday : Closed

Singapore

1800 311 1111

(+65) 66030630

Mon to Fri: 08:00-19:00
Sat: 08:00-15:00 
Sun & Public Holiday : Closed

Malaysia

1800 18 3331

(+60) 3 2733 2888

Mon to Fri: 08:00-18:00
Sat: 08:00-12:00
Sun & Public Holiday : Closed

Australia

1300 148 168

(+61) 37 025 9996

Mon to Fri: 09:00-17:00

Sat, Sun & Public Holiday: Closed

South Korea

080 393 1111

(+82) 2 572 3339

Mon to Fri: 09:00-18:30

Sat: 09:00-12:30

Sun & Public Holiday: Closed

U.S.

001 855 901 1133

(+1) 855 901 1133

Mon to Fri: 6:00~17:00 (PST)

Sat: 08:00-12:00 
Sun & Public Holiday: Closed

Thailand

02 097 1889

(+66) 20971889

Mon to Fri: 08:30-17:30
Sat: 09:00-12:30 
Sun & Public Holiday: Closed

Vietnam

1800 8110

(+84)28 6281 6068

Mon to Fri: 08:00-17:30
Sat: 08:00-12:00 
Sun & Public Holiday: Closed

Mongolia

00976 7730 3333

(+976) 7730 3333

Mon to Fri: 09:00-18:00
Sat, Sun & Public Holiday: Closed

 New Zealand

 09 666 0336

 (+64)9 666 0336

Mon to Fri: 10:00-18:30                    Sat, Sun & Public Holiday: Closed

Russia

+7(800) 5056318

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Mon to Fri: 09:00-12:00,14:00-18:00 Sat, Sun & Public Holiday: Closed

Note: The service hour above is local time.