Notice on Collecting of Temporary Surcharge

  • Dear Customers,


    Thank you for your continued trust and support to SF Express.


    SF Express pays close attention to the situation of Covid-19 around the world. At present, international airlines schedules are still unstable. During this period, the acquisition of capacity resources for import and export express has been significantly restricted. In order to ensure continuous and quality service, SF Express is planning to charge the Temporary Surcharge from June 1 until further notice. Please refer to the details as follow: 

    Valid from Destination Services Target Customers Temporary Surcharge
     (shipper pay)
    Temporary Surcharge
     (receiver pay)
    1-Jun-20 Chinese Mainland All SF services All customers JPY45/kg

    RMB 9/KG

    1-Jun-20 Hong Kong & Macau Regions All SF services All customers JPY45/kg Hong Kong:HKD 10/KG
    Macau:MOP 10/KG
    1-Jun-20 Taiwan Regions All SF services All customers JPY45/kg Please refer to SF website for exchange rate
    1-Jun-20 Other regions All SF services All customers JPY45/kg Not availble
    Note: Note: 3rd-party pay at origin is regarded as shipper pay and at destinations as receiver pay.


    Any further inquiries, please call our Customer Service at 0120 683 683 or 0357 811 513, or chat with our Online Support on our website.