Rates & Transit Time
Ship Time
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Volumetric weight

Density of a package is one of the factors affecting the shipping rate. The volumetric weight of a package is an index reflecting the package's density. A less dense package generally occupies more space, in comparison to its actual weight. Thus, shipping rate is determined according to the actual weight or the volumetric weight, whichever is greater.

With reference to the industry practice, the formula used to calculate volumetric weight, or DIM weight factor (in kg) is:
Service Volumetric weight calculation
Standard Express (SE) Length (cm) x Width (cm) x Height (cm) / 5,000 
Economy Express (EE) Length (cm) x Width (cm) x Height (cm) / 5,000 
International Heavy Freight (IHF) Length (cm) x Width (cm) x Height (cm) / 6,000 


1. If the volumetric weight is greater than the physical weight, the shipping charge will be based on the volumetric weight.

2. The above rates include fuel surcharge, and are for reference only. 

3. The above delivery time does not include the time used for customs clearance, and is for reference only.



Fuel Surcharge

Fuel surcharge for each shipment is assessed on the net freight charge in accordance with the fuel surcharge percentage. The percentage of fuel surcharge is based on the U.S. Gulf Coast (USGC) price for kerosene-type jet fuel published by the U.S. Energy Information Administration (EIA) two months earlier. For example, the rate applied in April 2020 is based on the rounded figure of the (USGC) Jet Fuel Price published by the EIA in February 2020. Please refer to EIA's (USGC) Jet Fuel Prices on EIA's website.


The fuel surcharge percentage will be revised monthly and be effective from the 1st of each month, and it will be published one week before the month ends on our official website. Decimal places in the calculation of the fuel surcharge will be rounded off to the nearest integer.

Check Fuel Surcharge table



Rate Cards

Japan export - Standard Express (SE)

Japan export - Economy Express (EE)

Japan import - Standard Express (SE)

Japan import - Economy Express (EE)

Remarks: The rates in rate cards do not include fuel surcharge fee.



For enquiry on Japan export and import services, please call our Customer Service Hotline at 0120 683 683 or 03-5781 1513. For enquiry on services in other regions, please go to Global Customer Service Hotline.

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