Temporary Emergency Surcharge Announcement
Dear Valued Customer,
Due to the recent International flights’ cancelation and limited international line haul resources which have affected our overall operation cost therefore in order to continue our services to all customers, SF Express Malaysia will be implementing a ‘Temporary Emergency Surcharge’ starting from 23rd March 2020, our company will be monitoring the line haul cost closely and make adjustment accordingly. The details are as below:
Origin Destination Product Price Adjustment Malaysia China Mainland
Additional MYR 1.00/kg Malaysia Hong Kong China, Macao China Additional MYR 1.70/kg Malaysia Taiwan China Additional MYR 2.40/kg China Mainland Malaysia All Products Additional RMB 6.50/kg Hong Kong China Additional HKD 7.00/kg
1. The temporary emergency surcharge implemented will apply to all credit account and cash customers (This includes all shipper pay and receiver pay payment option)
2. For receiver pay, the surcharge will be converted to each destination’s local currency.
3. In consideration of the demand of Chinese organizations, enterprises and individuals for medical and epidemic prevention supplies sent from China to overseas, all shipments from China under International Standard Express and International Standard Express+ products below 5kg will be excluded from this surcharge.
For further clarification, customers may contact your respective Area Sales Representative or email us at firstname.lastname@example.org. Thank you for your continuous support and we apologies for any inconvenience caused.