Global Service Hotlines

Country/Area Customer Service Hotline Service Hours
Local International
Russia +7(800)5056318  / Mon to Fri: 09:00-12:00;
14:00-18:00 
Sat, Sun & Public Holiday: Closed
Mainland China 95338 0086-755-9533883

Monday to Sunday:
1.Beijing, Shanghai, Tianjin, Hebei, Shaanxi, Heilongjiang, Jilin, Liaoning, Gansu, Inner Mongolia, Xinjiang, Hubei, Hunan, Sichuan, Chongqing, Guizhou, Yunnan, Ningxia, Shanxi, Shandong, Lhasa, Qinghai, Zhejiang, Jiangsu, Anhui, Henan: 08:00-22:00

2.Guangdong , Guangxi, Hainan, Fujian, Jiangxi: 08:00-22:30
Hong Kong China 273 00 273 (+852) 27300273 Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 08:00-20:00
Macau China 2873 7373 (+853) 2873 7373 Mon to Fri: 08:00-20:30
Sat, Sun & Public Holiday: 08:00-20:00
Taiwan China 0800 088 830 (+886) 2 21926063 Mon to Fri: 08:00-20:00
Sat: 08:00-17:30 
Sun: Closed
Singapore 1800 311 1111 (+65) 66030630 Mon to Fri: 08:00-19:00
Sat: 08:00-15:00 
Sun & Public Holiday : Closed
Malaysia 1800 18 3331

(+60) 3 2733 2888

Mon to Fri: 08:00-19:00
Sat: 08:00-13:30
Sun & Public Holiday : Closed
Australia 1300 148 168 (+61) 37 025 9996 Mon to Fri: 09:00-17:00 Sat, Sun & Public Holiday: Closed
Japan 0120 683 683 (+81) 3 5781 1511 Mon to Fri: 09:00-19:00
Sat: 09:00-13:00
Sun & Public Holiday: Closed
U.S. 001 855 901 1133 (+1) 855 901 1133 Mon to Fri: 6:00~17:00 (PST) Sat:08:00-1200 
Sun & Public Holiday: Closed
Thailand 02 097 1889

66-02 0971889

Mon to Fri: 08:30-17:30
Sat: 09:00-12:30 
Sun & Public Holiday: Closed
Vietnam 1800 8110 (+84)28 6281 6068 Mon to Fri: 08:00-17:30
Sat: 08:00-12:00 
Sun & Public Holiday: Closed
South Korea 080 393 1111 (+82) 2 572 3339 Mon to Fri: 09:00-18:30 Sat: 09:00-12:30 Sun & Public Holiday: Closed
Mongolia 00976 7730 3333 (+976) 7730 3333 Mon to Fri: 09:00-18:00
Sat, Sun & Public Holiday: Closed
New Zealand 09-666-0336 +6496660336 Mon to Fri: 10:00-18:30 Sat, Sun & Public Holiday : Closed
PS:The service hours above is local time.