Latest Notice on International Product Pick-up and Delivery Service(Updated on April 29th)

2020.4.29
  • Dear Customers:

    SF Express pays close attention to the spread of Covid-19 infection around the world. At present, many countries have issued different degrees of epidemic prevention policies. The acquisition of transportation resources for import and export shipments during the epidemic prevention and control period has been significantly restricted. We are trying our best to coordinate the resources of all parties and guarantee the service operation through the emergency dispatch system. Due to the severe international epidemic situation and the increasing instability of international airlines and the implementation of traffic control in many countries, we hereby announce the following adjustments to the current service:

     Origination

    Destination

    Product & Service

    Chinese Mainland, Hong Kong China, Macau China, Taiwan China

    Singapore

    Suspend International Economy Express(EE)

    Set limit to ship International Standard Express (SE) ,

    Singapore

    Chinese Mainland, Hong Kong China, Macau China, Taiwan China and Overseas Countries

    Suspend pickup of International Standard Express (SE) and International Economy Express(EE) for cash customers, Shipment Self Lodgment is available in the service points.

    Singapore

    Singapore

    Suspend pickup of domestic products for cash customers, Shipment Self Lodgment is available in the service points.

    Due to the frequent changes of the international epidemic situation, please consult the local staff or the online customer service for more detailed information of the follow-up service and product service adjustment. Please contact the sales manager for the enterprise customer service adjustment plan.

    Thanks for your support and understanding!  

                                                     SF Express

                                                      2020/4/29