Taiwan SF Express announces a temporary rate of resource surcharge on international express services during periods of peak demand.

2020.4.29
  • Dear Customers,

    Ever since the coronavirus COVID-19 outbreak, air freighter shortages has caused soaring costs for international shipping services. To make our customers continuously feel assured about our high-quality services, Taiwan SF Express is announcing that starting from May 6, 2020, a Peak-Resource Surcharge will be imposed on international express services when sending shipments from Taiwan (excluding destinations in Mainland China, Hong Kong, and Macau). The details are as follows:

     

    Service products, rates of surcharge, and effective date:

    Service Products and Destinations

    Fees of Peak-Resource Surcharge (cash before delivery service)

    Fees of Peak-Resource Surcharge (cash before delivery service)

    Applicable Customers

    Effective Date

    Express Delivery to the USA

    TWD 100 / KG

    Cash on delivery service: Subject to the currency exchange rate released on our official website

    All the monthly account customers & the individual customers

    (both services of cash before delivery and cash on delivery)

    Starting from May 6, 2020

    Excluding international shipments destined for Mainland China, Hong Kong, and Macau:

    Economy Express (International)/ Standard Express (International)/ Standard Express Plus (International)

    TWD 30 / KG

    Note 1: The end date will be announced on our official website.

    Note 2: The rates of the cash on delivery service are the local currency of the destination and subject to the currency exchange rate released on our official website in the month of delivery.

    Note 3: The rate of single-piece shipments weighing below 20 kg will be charged as 0.5 kg. The rate of shipments weighing above 20 kg will be charged as 1 kg.

     

    Please be aware of the announcement above. If you have any questions about the service, you’re welcome to contact the customer service hotline, thank you.

     

    Customer Service Hotline: 412-8830(dial 02 ahead with mobile phone)

    (Service Hours: 08:00-20:00, Monday to Friday; 08:00-17:30, Saturday)

    Taiwan S.F. Express Co., Ltd.

     

     

     

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