Shipment Storage Surcharge

  • Service Introduction

    In cases where the customer has been successfully contacted but no one is available to accept the delivery at home, or a package has a arrived at a self-pick-up point in Hong Kong and Macau but the customer does not pick up the package by the time stated in a text message notification—storage during the first six calendar days from the day of the first notification are free of charge. From the seventh day onward, Shipment Storage Surcharge are applied.

  • Service Coverage

    Self-pick-up and home delivery shipments from Mainland China, Hong Kong, Macao, Overseas to Hong Kong, Macao.

  • Service Charges

    Please refer to here.