Save up NTD$70 by using Palmbox for Domestic Express Delivery! Each successful pickup can get a lucky draw chance to win a 7-ELEVEN Coupon worth NTD500!

Promotion Period : 1.Aug.2019 - 31.Oct.2019

Activity Coverage: Taiwan

Eligible Product/Service: Choose Palmbox Service for domestic express delivery- Door-to-Palmbox, not including Transfer from Home to Palmbox (Transfer from Door to Palmbox) or Palmbox-to-Palmbox.

Activity Period: August 1, 2019 - October 31, 2019


Domestic Delivery Specifications in Taiwan (CM)


Weight (KG)

Below 20kg

Domestic Delivery (door-to-door) rate (NTD)


Palmbox types

Height x Width x Length (CM)







Palmbox (door-to-Palmbox) shipping rate (NTD)


NTD100( SaveNTD50)


Payment Method

Pay upon delivery. (The payment can be either collected by the agent or paid by a monthly account.)



Activity Prizes:

Product Name


First Prize - 7-ELEVEN $500 Coupon

10 Awards

7-ELEVEN $100 Coupon

5 Awards

Plambox Giveaway Package

(a zippered pouch, a note pad, a ballpoint pen, a cup sleeve, an eco-friendly shopping bag)

50 Awards


Ways to get QR Code Shipping Forms:

  1.           Request the shipping forms at convenience stores (Please click here to find the address of the convenience stores) or tally centers (Please click here for tally centers.)
  2.           Use Self-Service Tools to place orders online, and request QR Code Shipping Forms from the carrier collecting shipments at the door. (For Self-Service Tools, please click here.)
  3.           Call the customer service hotline at 0800-088-830 or contact online customer service agent (Please click here for online customer service.) to request the shipping forms.


Order the Palmbox Service by QR Code:


  1.           Use the QR Code reader to recognize the code.
  2.           Log in using your mobile phone number to enjoy personalized service.
  3.           Click the pickup address: Get a Palmbox.
  4.           Ensure correct information, and press “place order” for confirmation.
  5.           Attach the QR Code shipping order on the package, call S.F. Express customer service hotline or use the self-service tools to reserve the shipping order.


Notes for the Activity

  1.       Activity Period: August 1 2019 to October 31 2019, only the receivers successfully pick up their shipments by using Door-to-Palmbox/Home-to-Palmbox service can get the lucky draw chance.
  2.       The Lucky Draw Activity will end no later than 23:59 on October 31, 2018 subject to the time linking to the activity.


Attention for Winners

  1.       Activity prizes are only delivered to the area of Taiwan. (Remote areas will be extra charged with an NTD 150 shipping fee. When the winners agree to collect the prizes for their relatives or friends in Taiwan, no extra fee will be charged for remote areas.) Host organizations will not ship the prizes to the overseas region. Winners who are not able to claim the prizes will be treated as having given up their prizes. The new winners will be drawn to award the prizes.
  2.       The winner of the First Prize 7-ELEVEN COUPON NTD500 will be notified by Taiwan S.F. Express that sends the prize to the prize winner. The winner of the 7-ELEVEN COUPON NTD100 or the Palmbox Big Gift Package will not be exclusively notified by the agent; the prize will be sent by the Palm Box Inc. to the Palmbox Service Point the same as the winning shipping order, and the winner will be notified via text message to pick up the prize accordingly. The name list of winners will be announced in the news area on the official website of Taiwan S.F. Express before November 30, 2019.
  3.       Taiwan S.F. Express will provide assistance in processing the delivery of the prizes to winners. According to the Tax Code of Taiwan, a prize from a contest exceeding NTD1,000, shall be taken as an integral part of the comprehensive income tax of the winners of the year. As such, winners should provide photocopies of their national ID card, and present related receipts in order to claim the prize. If the winner is a company or institution, please attach the photocopies of the company registration for change and the national ID card of the person in charge, and stamp the company seal and the invoice chop on the prize receipt upon claiming the prize. If the winner is a minor and has no ID card, please attach a photocopy of the household registration record and the ID card of any of the guardians. If the prize exceeds NTD20,000, the winner shall be responsible for the winning tax at 10% of the prize whereby the Organizer shall be obliged to withhold this amount. If the winner is a non-resident of the Republic of China, or a business entity without a permanent place of business inside the Republic of China, a winning tax of 20% will be applicable. Winners who disagree with the aforementioned rules and regulations under the Tax Code shall be deemed to have voluntarily waived their right to the prize.
  4.       A party declaring income from prize winning for taxation purposes shall be the winner of prize, and it cannot be assigned or transferred to a third party for declaration.
  5.       The gifts for the prize for the event may be offered by an external supplier. Customers are advised to read the provisions and user instruction of the gifts with caution. Taiwan S.F. Express disclaims any responsibility on the maintenance service of the gifts, and will not assume any responsibility for the quality problems, defects or claims deriving from the gifts under law. Customers shall directly contact the entity or supplier concerned on the maintenance or repair of the gifts in the event of an inquiry or dispute thereof.
  6.       Keep the free tickets from the event properly as there will be no replacement.
  7.       The deadline of the free tickets is stated on the tickets.
  8.       The winners will be picked through random drawing on the lucky drawing day under the witness of the legal affairs personnel of the Organizer.
  9.       Participants in this event shall constitute their consent of accepting the rules and regulations governing this event and the violation of which shall result in the disqualification of the participants in the event or entitlement as winners. In addition, the Organizer may claim for damage against the participants, if applicable.
  10.   Please confirm the accuracy of your personal information. In the event of inaccurate personal information to the extent that the Organizer cannot contact the persons or deliver the prize, it shall be deemed as a waiver of the right for the prize.
  11.   The Organizer reserves the right to review the eligibility of the participants. In the event of intervention with a malicious computer program, or any other activities obviously in defiance of the equal opportunity in participation of the event, or, participants were found not eligible for participation in the event by Taiwan S.F. Express or a third party, the Organizer will disqualify the participants concerned at once and revoke the entitlement to receiving the prize. If the prize has already been delivered, the Organizer may claim for the repossession of the prize (or the equivalent amount of cash). The participants shall duly observe this rule.
  12.   In the event of loss, error, or damage to the data registered by the participants for participation in this event due to the failure of a computer, network, telephone, technology, or any other reasons, the Organizer shall not be held responsible, to the extent that the aforementioned data becomes invalid, the Organizer and the task force of the event disclaim any legal liability thereof. The Participants shall duly observe this rule.
  13.   Parties who participate in this event shall constitute their agreement with the force of this regulation. The Organizer reserves the right of keeping, modifying, terminating, and altering the details of this event not mentioned here without further notice. In the event of force majeure (missing, damage, and others in the course of mail delivery) the extent to which the content of prize is changed, Taiwan S.F. Express has the right to replace other gifts at equivalent value of the prize. Accordingly, the winners shall agree to accept such gifts.
  14.   Anything regarding the prize not fully mentioned here shall be subject to the description as stated in the content of the notice of award. Winners shall not demand a change in the gifts or for cash as a substitute, discount, or any form of adjustment.
  15.   Employees of Taiwan S.F. Express are not allowed to participate in this event.
  16.   In the event of force majeure, to the extent that this event cannot be carried out as planned, Taiwan S.F. Express reserves the right to cancel, terminate, modify or temporary halt this event and disclaim any liability for compensation.
  17.   We use your personal information (including your name, telephone and E-mail) only for customer service information filing, statistical compilation and survey and analysis, for courier service, marketing and promotion, notification of activities, and related services through joint ventures. Within the scope of the service provided by Taiwan S.F. Express and in the duration necessary for providing the service, we will collect, process, and use your personal information in hard copy or soft copy, or any other appropriate means available by technologies. You may exercise the right of (1) request for inquiry or viewing; (2) making replication; (3) request or supplementation or correction; and (4) request for stop collecting, processing, and using the information or for deletion of the information. We disclaim any liability for the damage caused by your exercise of the aforementioned rights and the impairment thereof.
  18.   The content, clause and detail of this promotional event will be made in Chinese and English versions. In the event of discrepancy between the two versions, the Chinese version shall stand.
  19.   Taiwan S.F. Express reserves the right to modify the event in the aspects of the prize or the detail of claiming the prize. In the event of dispute, the right for ultimate interpretation shall rest with Taiwan S.F. Express.