About on Collection of Temporary Surcharge(updated on May 4th)

2020.5.4

Dear Customers,

SF Express International pays close attention to the spread of Covid-19 Infection around the world. At present, some international airlines have been canceled or adjusted, and many countries have issued different degrees of epidemic prevention policies. During the epidemic prevention and control period, the acquisition of capacity resources for import and export express has been significantly restricted.In order to ensure continuous and quality service, SF Express International will charge and update Temporary Surcharge from following effective date until further notice.

Original	Destination	Product	Temporary Surcharge (shipper pay)	Temporary Surcharge (receiver pay)	Target Customers	Effective date
Chinese Mainland, Hong Kong China, Macau China	Europe, Amercican and Oceania countries	International Standard Express (SE)	Chinese Mainland: RMB 28/KG Hong Kong China: HKD 31/KG Macau China: MOP 31/KG	convert to local currency according to the exchange rate of the month on the official website	Credit account and cash customers (shipper pay & receiver pay)	May 7
	Asia and other countries	International Standard Express (SE)	Chinese Mainland: RMB 13/KG Hong Kong China: HKD 14/KG Macau China: MOP 14/KG
	US	International Economy Express(EE)	Chinese Mainland: RMB 48/KG Hong Kong China: HKD 53/KG Macau China: MOP 53/KG
	Canada and other American countries and Australia, New Zealand and other Oceania countries		Chinese Mainland: RMB 38/KG Hong Kong China: HKD 42/KG Macau China: MOP 42/KG
	Europe		Chinese Mainland: RMB 28/KG Hong Kong China: HKD 31/KG Macau China: MOP 31/KG
	Asia and other countries		Chinese Mainland: RMB 13/KG Hong Kong China: HKD 14/KG Macau China: MOP 14/KG
Taiwan China	all destinations	International Standard Express (SE)	TWD 30/KG	convert to local currency according to the exchange rate of the month on the official website	Credit account and cash customers (shipper pay & receiver pay)	May 6
	US	International Economy Express(EE)	TWD 100/KG
	Other countries except US	International Economy Express(EE)	TWD 30/KG
Korea	Chinese Mainland, Hong Kong China, Macau China	International Standard Express (SE), International Economy Express(EE), EEP and EX	KRW 500/KG	Chinese Mainland: RMB 13/KG Hong Kong China: HKD 14/KG Macau China: MOP 14/KG	Credit account (shipper pay & receiver pay)	May 18
	Taiwan China		KRW 1000/KG	convert to local currency according to the exchange rate of the month on the official website	Credit account (shipper pay & receiver pay)
	Other countries except Chinese Mainland, Hong Kong China, Macau China, Taiwan China		KRW 1000/KG	-	Credit account (shipper pay)
Vietnam	Chinese Mainland, Hong Kong China, Macau China	International Standard Express (SE)	VND 37000/KG	Chinese Mainland: RMB 13/KG Hong Kong China: HKD 14/KG Macau China: MOP 14/KG	Credit account and cash customers (shipper pay & receiver pay)	shipper pay: April 20 receiver pay: May 7
Singapore	Chinese Mainland, Hong Kong China, Macau China	International Standard Express (SE), International Economy Express(EE)	SGD 2.8/KG	Chinese Mainland: RMB 13/KG Hong Kong China: HKD 14/KG Macau China: MOP 14/KG	Credit account and cash customers (shipper pay & receiver pay)
Thailand	Chinese Mainland, Hong Kong China, Macau China	International Standard Express (SE)	45 THB/KG	Chinese Mainland: RMB 13/KG Hong Kong China: HKD 14/KG Macau China: MOP 14/KG	Credit account and cash customers (shipper pay & receiver pay)
Thailand	Chinese Mainland	EEP	30 THB/KG	Chinese Mainland: RMB 13/KG	Credit account and cash customers (shipper pay & receiver pay)
Malaysia	Chinese Mainland, Hong Kong China, Macau China	International Standard Express (SE), International Economy Express(EE)	MYR 5.5/KG	Chinese Mainland: RMB 13/KG Hong Kong China: HKD 14/KG Macau China: MOP 14/KG	Credit account and cash customers (shipper pay & receiver pay)

Note: 3rd party pay at originals follow the rules for shipper pay; 3rd party pay at destinations follow the rules for receiver pay.

If you want to know more about it, please directly consult SF Express International

Sales or call the Customer Service hotline. Thank you for your support and trust to SF Express International

SF Express International

2020/5/4