Service schedule during 2024 Chinese Lunar New Year Holiday

2024.2.6
  • Dear customers, 

     

    Thank you for your continued trust and support to us. 

    During the Chinese New Year (Lunar New Year) period, there may be delays in local collection and delivery services due to shipping and customs holidays on the Chinese side.  

    Here is the information of some gateways in China during the Holiday, for your easy reference.

    Destination

    Gateway

    Closing Schedule

    Remarks

    South China

    Shenzhen /SZX

    Feb.10 - 12 , Feb.18

    Normal operation from 2/19

    Guangzhou /CAN

    Feb.10 - 12 , Feb.14 - 16

    Normal operation from 2/18

    East China

    Shanghai /PVG

    Feb.9 - 12 , Feb.16 - 17

    Only import customs clearance on the Chinese side is closed.However, export customs clearance operates normally.

    Ningbo /NGB

    Feb.9 - 17

    Normal operation from 2/18

    North China

    Beijing /PEK

    Feb.10 - 14

    Normal operation from 2/18

    Dalian /DLC

    Feb.9 - 17

    Normal operation from 2/18

    Qingdao /TAO

    Feb.10 - 17

    Normal operation from 2/18

    Northwest China

    Xi'an /XIY

    Feb.9 - 17

    Normal operation from 2/18

    HK and TW

    Hong Kong /HKG

    None

    Normal operation throughout the period

    Taiwan /TPE

    Feb.8 - 14

    Normal operation from 2/18

     

    As to service schedule of our Authorized Service Counters during the Holiday, please kindly refer to “Authorized Service Counters” for details. 

     

    Should you have any further questions about our service schedule, please contact our Customer Service (Tel: 0120-683-683 or 03-5781-1513, e-mail: cs1.group_jp@sf-express.com), or chat with Online Support on our website.