SF Rush | SF

Instant Delivery

It is a point-to-point instant delivery service facing enterprises and customers within the city. Shipments can be delivered in as fast as 30 minutes

Service Features

Comprehensive Coverage of Multiple Distribution Demands of the New Consumption Industries

Customized and Standard Product System Tailored for Business Merchants

Pick-up, Delivery, Purchase, and Handling Services Tailored for Consumer-end Users

About the Service

SF Rush

It is an all-scenario intra-city instant delivery service available for all customers. Your shipment will be picked up and delivered point-to-point by a dedicated courier instantly within the city

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Customized Services

Diversified value-added services are provided to fulfill demands in different scenarios

Whole Process Traceability

Transparent and intelligent network empowered by technology

Point-to-point Direct Delivery

Integration of multiple transport capacities satisfies diverse demands and enables direct delivery upon pickup without transit

Charging Standards

The service pricing may be varied by different cities. A credit account is available for customers with high shipping needs. For details, please contact SF Rush customer service

Coverage

Available in over 500 cities in Chinese Mainland, and the service scope continues to expand

Standard Transit Time

30mins for distances within 3km
60mins for distances within 5km
transit time may vary due to weather and peak hours

Service Hours

SF Rush provides an all-year-round delivery service. The service hours are different for different cities. Service fee will be charged for special holiday and festival and special time segments based on the situation. For details, please dial SF Rush customer service hotline

Service Guarantees

When goods are verified to be damaged or lost in the service, compensation will be made according to the standards stipulated in the agreement and the amount of compensation shall be no higher than the actual sales value of the goods. If the customer chooses the SPP service during order placement, besides the freight, the customer needs to pay for SPP fee according to the SPP rate. If the goods are lost due to the carrier's reason, SF will compensate the customer within the SPP coverage based on the actual losses

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Customer Service Hotline

4001881888

24hours self-service

Phone representative service hours: 08:00-22:00

Online Service

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24hours self-service

Live chat representative service hours: 08:00-22:00

Contact your local courier or sales manager for details

More order placement modes:

Official account "SF Express" on WeChat, App and mini program