Pharmaceutical Service
Samples, IVD, blood products, biopharmaceuticals, vaccines, medical devices and other supply chain solutions are offered to pharmaceutical industry, commercial and end-users
Service Features
National Integration
  • Supply chain all-scenario of pharmaceutical warehouse, transportation, and distribution network services
  • The pharmaceutical warehousing with multiple temperature zones and nationwide integrated transportation and distribution network meet the demands of processes of R&D development and procurement, production, circulation, last-mile delivery/reverse logistics of the customers
Digital Intelligence
  • Technological software and hardware support the end-to-end logistics full-link fulfillment
  • The processes of supply chain planning, warehousing, and transportation support the business delivery of high quality and high efficiency. The whole process is visible, predictable, and traceable
Specialty
  • The solution covers multiple business modes in the pharmaceutical logistics industry
  • Diverse solutions are provided to medicine/medical device production and circulation enterprises, manufacturers of vaccines, centers for disease control and prevention at different levels, hospitals, drug stores, pharmaceutical e-commerce platforms, and so on
GSP Certified
  • High-quality services are provided by the Pharmaceutical FTL, LTL, and Special Delivery products
  • The accurate temperature control, precise timeliness, and mature GSP standard quality management system and operation system provide a worry-free guarantee
About the Service
Precise Temperature Special Delivery
Precise Temperature Special Delivery provides transportation with multiple temperature zones (0~30℃, 2~25℃, 2~8℃, 15~25℃, -15~-25℃, -40~-90℃, etc.)for cold chain drugs (e.g. Insulin, blood products and anti-cancer drugs), diagnostic reagents and biological samples, and whole life cycle precise temperature-controlled logistics service, for customers in the medical health care industry
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Precise Temperature Control of Multiple Temperature Zones
Transportation with multiple temperature zones is provided (12~25℃、2~8℃、-15~-25℃、-20℃~)
Professional and Customized Delivery
To-factory, to-hospital, to-store and to-home end-to-end delivery services are supported
Whole-process Temperature Traceability
Visual management of the temperature of the whole process is available. Temperature data of the whole process can be delivered at the end
Charging Standards

Charge by type of temperature control boxes and temperature zones

Coverage

Over 90% of large and medium-sized cities in China are covered; Over 100,000 flows for pickup and delivery are launched in the whole nation (including Hong Kong)
*For details of the service coverage, please consult local courier or dial 95338

Standard Transit Time

Shipments are picked up and delivered within specified service coverage and shipping time. Shipments can be received on the next day at the soonest based on the shipping time

Value-added Service

Applicable to SPP, Return Proof of Delivery, COD, etc. For details, please refer to the introduction of value-added services

Notice for Use

1. Customer type: The credit account customer shall sign the service agreement and the Pharmaceutical Temperature-controlled Products Service Terms; The cash customer shall have related qualification proof or licenses based on types of customers

2. Consignment contents: OTC drugs that can be accepted conditionally, cold chain drugs (such as insulin, blood products, anticancer drugs), blood products from medical institutions, tissue secreta samples taken from human living body, IVD reagents and so on

Customer qualification requirement: Customers need to provide proof of qualification for the consignment content

Pharmaceutical commodities prohibited for pickup and delivery: Special drugs (toxic drugs, narcotic drugs, psychotropic substances (category I), radiopharmaceutical and so on)

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Customer Service Hotline
95338
24hours self-service
Phone representative service hours: 08:00-20:00
Online Service
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24hours self-service
Live chat representative service hours: 08:00-22:00
Contact your local courier or sales manager for details
More order placement modes:
Official account "SF Express" on WeChat, App and mini program