Weight and Size Restrictions

Parcel Limitations and Service Charge

Service Points

Maximum Weight

Maximum Volume

Service Charge

SF Stores

20kg or below

70*40*32cm

Waived

SF Business Station

80kg or below

(Please contact our Customer Service Hotline at (852) 2730 0273 for any parcel that is over 80kg)

Each single length≤ 160cm;

L+W+H ≤ 300cm

Waived

EF Locker#

20kg or below

45*31*35cm

Waived

SF Service Partners^

Pick-up service only

7-Eleven, Circle-K 

5kg or below

30*25*20cm

HKD10/ MOP10*

Shell Station

10kg or below

53*32*32cm

Li Yuen Shop

10kg or below

36*30*25cm

專業士多

20kg or below

70*45*38cm

Pick-up and

local drop-off service

Lamma Fisherfolk's Village,

Chui Kee Vans,

Cheung Chau Lok’sShop

Pick-Up: 20kg or below
Drop-Off: 30kg or below

Pick-Up: 70*45*38cm
Drop-Off: 70*40*32cm

Red Hall Furniture

Pick-Up: 10kg or below
Drop-Off: 30kg or below

Pick-Up: 100*100*100cm

Drop-Off:
70*40*32cm

Simply click here to follow the easy steps and click here to learn more about the Waybills Batch Printing Template-Menu.


#Pick-up service only and Jumbo-sized grid available in some Locker(45*87*35 cm), for more details please click here.

*SF Service Partner Service Charge (HKD 10/ MOP 10) would be exempted for parcels picked up at SF Service Partners until further notice.

^Local drop-off service is only available in Ap Lei Chau (852TB3001) and Yau Ma Tei (852BB3001) branches

 

Notes:

Recipient must pick up parcels at specified location within 3 days after receiving the SMS notification. If customers wish to rearrange pickup for overdue parcels, please call our Customer Service Hotline (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau).

 

 For Terms and Conditions of Carriage, please click here.