Address Correction

  • Service Introduction

    To fulfill your needs, customers can request to change the delivery address before the shipment is successfully delivered.

  • Service Area

    Hong Kong and Macau

  • Charges (Re-delivery)

    • Re-delivery shipment to domestic SF Networks (Including SF self-operated network points, EF Locker and SFService Partner) for self-pick up: Charge exempted

    • Re-delivery shipment by domestic to-door delivery service: HKD/ MOP $10

     

    • Re-delivery shipment to non-local address: One-way Standard Express-freight charge

     

    Payment method:

    Paid by consignee/ Paid by third party

  • Charges (Shipment returns to the sender)

    • Parcel return by domestic shipment (Including the SF network points and to-door address): HKD/ MOP $10/ per shipment

     

    • Shipment returns to the sender for non-local address: One-way Standard Express-freight charge

     

    Payment Method:

    Paid by consignee / Paid by third party

  • Notice for Use

    • Customer are liable for any freight charge, duties and taxes that may incur for re-delivery / return of shipments.

     

    • For Terms and Conditions of Address Correction Service, please click here.

     

    • For Terms and Conditions of Carriage, please click here.