Cold Chain Standard Express

Cold Chain Service

Relying on the strong transportation networks, high-quality warehousing service and professional temperature control technologies, SF Cold Chain offers customers with professional, safe, customized, highly-efficient and whole-process controllable cold chain services

Service Features

Professional Cold Chain Packaging System

200+ sets of customized packaging solutions, offering freshness preservation, cold insulation, and a security guarantee

Standardized Cold Chain Service System

With standard services to business-end and consumer-end customers, the whole-process cold chain is controllable and guaranteed

Intelligent Information System

The intelligent information system empowers the whole-process management of the cold chain logistic

All-round Service

The whole process can be traced with rapid compensation, meeting customers' needs across all scenarios

About the Service

Cold Chain Standard Express

Cold Chain to Store

Cold Chain Heavy Freight to Port

Cold Chain Heavy Freight Standard

Cold Chain FTL

All

Cold Chain Standard Express

Based on cold chain warehouses and targeting food with temperature control requirements, it is an exclusive cold chain express service characterized by cold chain transportation and prioritized delivery

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Full Temperature Control

Cold chain road transportation with full temperature control

Professional Delivery

Door-to-door service and reliable delivery

Customized Services

Integration of warehousing and distribution, diversified customization

Charging Standards

1. Charging rules: Initial weight (1KG)+additional weight, the prices may vary for different cities. For the price for a specific flow, the price inquired on SF's official website system shall prevail

2. Volumetric weight calculation: length*width*height (cm)/6000 =volumetric weight. The volumetric weight or the actual weight whichever is larger shall apply

Coverage

About 300 cities in Chinese Mainland. *For details, please consult SF customer managers or dial 95338

Standard Transit Time

Next Day/Third Day Delivery for Inter-province shipments, 2 to 5 days required in the whole nation. For specific transit time by destinations, please check on SF Express official website

Value-added Service

SPP, COD, Return Proof of Delivery and Packaging Service, etc. For details, please refer to the introduction of value-added services

Notice for Use

Customer type: Only available to credit account customers who have signed the Logistics and Logistics Support Service Contract (Master Contract) and the Product Agreement of Cold Chain Standard Express

Consignment content: Processed food and primary agricultural products (refrigerated/frozen products in transportation). The weight shall not exceed 20 KG per piece and 100KG per shipment (packaging materials included) and multi-piece shipments are allowed

Temperature range of consignments: Refrigerated storage, Frozen storage

Customer qualification requirement: Customers need to provide proof of qualification for the consignment content

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Customer Service Hotline

95338

24hours self-service

Phone representative service hours: 08:00-21:00

Online Service

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24hours self-service

Live chat representative service hours: 08:00-22:00

Contact your local courier or sales manager for details