Cold Chain Service
Relying on the strong transportation networks, high-quality warehousing service and professional temperature control technologies, SF Cold Chain offers customers with professional, safe, customized, highly-efficient and whole-process controllable cold chain services
Service Features
Professional Cold Chain Packaging System
  • 200+ sets of customized packaging solutions, offering freshness preservation, cold insulation, and a security guarantee
Standardized Cold Chain Service System
  • With standard services to business-end and consumer-end customers, the whole-process cold chain is controllable and guaranteed
Intelligent Information System
  • The intelligent information system empowers the whole-process management of the cold chain logistic
All-round Service
  • The whole process can be traced with rapid compensation, meeting customers' needs across all scenarios
About the Service
Cold Chain Heavy Freight to Port
Targeting shipping demands of food products in a medium and large weight range, it is a port-to-port cold chain transportation service characterized by favorable price, stable transit time and optional pickup and delivery
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Whole-process Temperature Visibility
The temperature of the goods in the whole process can be tracked in real-time
Flexible Quotation, Optional Services
Quotation is offered by segments of pickup + long haul + distribution; Flexible combination of the three segments is available
High Cost Performance
Stable resources for delivery, high quality, and high cost performance are offered
Charging Standards

1. Charging rules: The rates are charged per kg

2. Calculating rules of volumetric weight: Volumetric weight = length*width*height (cm)/3000. The volumetric weight or the actual weight, whichever is greater, shall apply

Coverage

The service is available in most first-tier and second-tier cities in the Chinese Mainland. For details of the service coverage, please consult SF Customer Service Representative or dial 95338

Standard Transit Time

Intra-province shipments can be delivered on the next day at the soonest
*For transit time for specific flows, please check on SF Express official website

Value-added Service

SPP, Return Proof of Delivery, Custody of Goods, Special Warehousing, Loading & Unloading, etc. For details, please refer to the introduction of value-added services

Notice for Use

Customer type: Available to cash customers and credit account customers

Consignment content:
1. Primary agricultural products: Vegetables, fruits, livestock and poultry meat, eggs, and aquatic products
2. Processed food: Frozen food; semi-finished or finished products of livestock and poultry meat, eggs and aquatic products; dairy products; catering supplies
3. Others: Fresh flowers, etc

Customer qualification requirement: Customers need to provide proof of qualification for the consignment content

Temperature range during transportation: Refrigerated storage, frozen storage

SF's cold chain logistics services will be performed in accordance with the National Food Safety Standard - Hygienic Code for Food Cold Chain Logistics (GB31605-2020)

Learn More
Customer Service Hotline
95338
24hours self-service
Phone representative service hours: 08:00-21:00
Online Service
Contact now
24hours self-service
Live chat representative service hours: 08:00-22:00
Contact your local courier or sales manager for details
More order placement modes:
Official account "SF Express" on WeChat, App and mini program